There needs to be a long-term strategy in place
for websites and web systems.
By keeping them as-is, their potential is limited.
Adding promotions, keeping information up-to-date or adding new functions,
helps to increase the desired results of the website and is a requirement of basic business principles.
In order to provide stable, high-quality service strategies,
Spiceworks has several unique human resource training and management practices in place.
Spiceworks is a group of creators who love making new things.
However, our focus is not just on producing a perfect result,
we believe that the quality of correspondence to you is an integral part of the creation process.
The speed of our response, our attention to detail, and our determination to provide our clients
with plans that fit their needs is the basis of building trust and makes is possible to achieve and even better result.
Some of the biggest issues occur when a project has an urgent issue and the project manager, the only one who knows the ins and outs of the situation, is away.
At Spiceworks, we utilize a pair creation system, so that two people have in-depth knowledge of the project.
In addition, they can consult with each other for ideas and are able to check each other’s work.
Working together promotes faster learning rates as well as increasing the quality of the production process and speed in which projects are completed.
At Spiceworks, at certain intervals, we rotate one of the members of the pair working on a specific project.
This gives multiple staff a chance to be involved with a project, and allows other members to step in if urgent issues arise while the primary manager is out.
As one of the pair members will remain until completion, this removes the risk of project inconsistency.
We believe that in order to continually provide the best services possible, we require extra practical experience in addition to our client projects.
Our staff takes turns working on internal projects including using triple media (owned media, earned media, and paid media) as well as CRM and HR in order to expose themselves to a variety of practical marketing experiences and build upon their creative know how.
From establishment, Spiceworks has never had a dedicated sales manager. Because our staff have all been successful at web marketing, we can securely provide our clients with plans to increase their own business.
To create superb products, we need to retain talented creators.
In order to not lose staff who may not be able to commute to work, due to family or child care as well as other personal issues. We have created telework and other flexible work plans to maintain our high-quality services.
～ All to make something wonderful ～